Careers | Digital & Direct Mail Fundraising

Date Posted: 10/27/2025
Start Date: Immediate

Company: Eberle Communications Group (ECG)
Location: McLean, VA – Not a remote position
Position: Director of Operations
Reports to: President & CEO
Type: Full-Time

About Us

Eberle Communications Group (ECG) is a 100% employee-owned, award-winning direct response fundraising agency headquartered in McLean, Virginia. Since 1974, we’ve helped over 500 nonprofit clients—including those in animal welfare, veteran services, historical preservation, and conservative politics— raise more than one billion dollars through high-performance direct mail and digital fundraising campaigns.

Job Summary

We are seeking an experienced and dynamic Director of Operations to lead our production, creative and digital teams, ensuring seamless execution of direct mail and digital fundraising campaigns. Reporting and partnering directly with the President, the Director of Operations will help oversee a team of Copywriters, Digital Fundraising Managers, and Production Coordinators. The Director of Operations will be charged with driving operational excellence, fostering collaboration, and ensuring projects are delivered on time, within budget, and to the highest standards. The candidate must be a visionary leader, have strong communication and leadership skills as well as integrity and a team-minded, hands-on work ethic.

Key Responsibilities

• Team Leadership: Supervise and mentor a team of 25, fostering a culture of accountability, creativity, and collaboration.
• Operational Oversight: Oversee all aspects of campaign production, including planning, scheduling, resource allocation, and quality control.
• Process Optimization: Develop and implement efficient workflows to streamline operations, reduce costs, and improve turnaround times.
• Project Management: Ensure all fundraising campaigns are executed flawlessly, meeting client expectations and deadlines.
• Cross-Functional Collaboration: Work closely with the President and other departments (e.g., Client Services, Data Analytics) to align operations with company goals.
• Budget Management: Monitor and manage operational budgets, ensuring cost-effective solutions without compromising quality.
• Performance Metrics: Establish and track KPIs to measure team performance, campaign success, and operational efficiency.
• Vendor Relations: Collaborate with ECG’s Manager of Vendor Relations to build new relationships and strengthen relationships with external vendors, such as printers and mailing houses, to ensure quality and timely delivery.
• Strategic Input: Provide insights and recommendations to the President & CEO on operational strategies, team growth, and industry trends.

Qualifications

• Experience: Minimum of 3-5 years of operations management experience, preferably in direct mail, fundraising, or a related industry.
• Leadership: Proven track record of successfully leading and motivating diverse teams, including creative and production staff.
• Industry Knowledge: Strong understanding of direct mail and digital fundraising processes, including production, copywriting, and mailing logistics.
• Project Management: Exceptional organizational and project management skills, with experience overseeing complex, multi-stage projects.
• Communication: Excellent verbal and written communication skills, with the ability to collaborate effectively with ECG executives, department heads, staff and vendors.
• Problem-Solving: Ability to anticipate challenges, develop solutions, and adapt to changing priorities in a fast-paced environment.
• Technical Skills: Proficiency in Microsoft Word and Excel. Comfortable learning proprietary custom internal software and systems.
• Education: Bachelor’s degree in business, Marketing, Communications, or a related field; advanced degree or relevant certifications a plus.

Why Join Us?

• Impactful Work: Play a key role in helping nonprofits achieve their fundraising goals and make a difference.
• Collaborative Environment: Work with a passion, mission-driven team in a supportive and innovative workplace.
• Growth Opportunities: Take on a leadership role with the potential to shape the future of our agency.

• Competitive Benefits:
  • Employee Ownership: Be part of a 100% employee-owned team (ESOP).
  • Bonuses: Quarterly profit-sharing bonuses.
  • 401(k) with generous company match
  • Paid Time Off
  • Medical, dental, and vision plans
  • Company-paid life and disability insurance
  • Annual ESOP shares allocation (for employees working 1,000+ hours annually)

How to Apply

Send your resume and a brief cover letter to Tammy Cali at Tcali@Eberle1.com. Please include “Director of Operations” in the subject line. No phone calls, please.

Date Posted: 10/01/2025
Start Date: Immediate

Part-Time Fulfillment Coordinator - As a Fulfillment Coordinator, you will play a vital role in ensuring that donors receive accurate and timely thank you letters and gift item packages. You will work closely with vendors, and our creative teams to support multiple clients. This is a hands-on, on-site role requiring organizational excellence, an eye for detail, and a proactive approach to problem-solving.

Schedule: On-site, 30 hours per week (flexible schedule).

Compensation: Competitive hourly rate + quarterly bonuses (profit sharing)

Key Responsibilities:

• Monitoring gift item inventory and item deliveries
• Coordinate thank you programs (e-mail and print)
• Receive and process data files from fulfillment mail shops
• Create and monitor specialized, client specific processes as required

Qualifications:

• Strong organizational and time-management skills.
• Exceptional attention to detail and accuracy.
• Experience working with vendors and coordinating logistics preferred.
• Proficiency in Microsoft Word and Excel.
• Comfortable learning internal systems and following documented processes.
• Professional, dependable, and able to work independently.

Why Join ECG:

• Employee Ownership: Be part of a 100% employee-owned team (ESOP).
• Bonuses: Quarterly profit-sharing bonuses.
• Benefits:
  • 401(k) with generous company match
  • Paid Time Off
  • Medical, dental, and vision plans (30+ hours/week employees)
  • Company-paid life and disability insurance
  • Annual ESOP shares allocation (for employees working 1,000+ hours annually)
• Work Environment: Collaborative, mission-driven team in a professional Tysons Corner office with covered parking.

To apply, please submit your resume and a cover letter to Sandy Graf at SGraf@eberle1.com (Subject = "Fulfillment Coordinator Application") highlighting your relevant experience and explaining why you are the ideal candidate for this role.

Date Posted: 10/01/2025
Start Date: Immediate

Northern Virginia direct response fundraising agency with 50+ years of service seeks an experienced, talented and committed Production Coordinator to serve conservative advocacy clients and candidates as well as historical museums, animal welfare, and other non-profit clients.

Production Coordinators, working closely with copywriters, are in charge of bidding out jobs for the clients that are assigned to them, selecting the best vendor and entering those costs into a proprietary software program. They take a draft of an appeal and make it art ready for the selected printer. Meeting deadlines and mail dates as well as the ability to multitask is a must. Experience with direct mail, printers, mailers, list brokers and computer service bureaus is required. Software skills must include Word and Quark or InDesign, and knowledge of Photoshop would be greatly helpful in this position.

Ready for a career change? We’ve found that CSRs and Account Managers from printing companies or mail houses are a great fit for this position!

Salary and bonuses are part of compensation package. Excellent benefits including 401K, medical and dental plans. Convenient Tysons Corner location. Covered parking.

Send resume to: Sandy Graf, Eberle Communications Group, Inc., 1410 Spring Hill Road, Suite 600, McLean VA 22102. Email: SGraf@Eberle1.com. No phone calls, please.

Date Posted: 10/01/2025
Start Date: Immediate

All-Star Copywriter Needed - ARE YOU A STAR LOOKING FOR A PLACE TO SHINE? Tired of your current agency? Eberle Communications Group is the place for you. We are an award winning direct response fundraising agency seeking an experienced copywriter to serve conservative, patriotic, and other non-profit clients. Our Tyson’s Corner office fosters creativity and innovation and favors the entrepreneurial spirit.

This is a full-charge position that requires excellent time management, strong copywriting skills, and proven marketing instincts. Requires the ability to multitask and work closely with award winning copywriting team. Excellent benefits include bonuses, 401(k) program, health and dental/vision plans. Convenient location. Send resumes and samples of direct mail packages to email listed below. No phone calls please.